If you can’t spell …
… call, don’t send emails! I know on occasion I may in my haste type the wrong “their/there/they’re” but in a business email, you need to spell check!
We’ve been trying to get a part on our car fixed and it’s taking ages for the part to come in. Today I followed them up and received the usual “it’s on backorder” response. But here’s the kicker … “thanks for your patients”. I’ve heard of retailers saying “thank you for your custom” but never heard of a doctor or anyone else saying “thank you for your patients”.